Storefront Concierge

Storefront’s Concierge team provides a bespoke and personal service, matching brands with their perfect pop-up spaces


They Trust Us:

What is a Storefront Concierge?

The Storefront Concierge team is here to make your life easier.

Every member of the team is an experienced pop-up expert who has helped hundreds of brands launch pop-up initiatives. A Concierge’s role is to help brands find the perfect spaces for projects. Using their knowledge of the available spaces, the marketplace and the brand’s requirements, they are perfectly positioned to help Storefront clients achieve their goals.

There are two ways to work with a Storefront Concierge

1. Make a request on a space operated by Storefront

Some of our prestigious spaces are operated by Storefront rather than the individual landlord. When you make a request on a space that is operated by Storefront, a member of our Concierge team will act as a liaison between the renter and the landlord, negotiating price and answering any questions you have.

They will also be able to help you search for additional spaces should the one you originally requested not be available or suitable.

2. Fill in the Storefront Premium form to check your eligibility

If you are a Storefront Premium member you will have a dedicated Account Manager from our Concierge team. They will search for spaces, negotiate with landlords on your behalf and organise visits.

The Storefront Premium service isn’t applicable to everyone and sometimes we may require you to pay a retainer for the Account Manager’s time and efforts.
Click here to fill out the Premium form to see if you are eligible.

Why is a listing managed by a Concierge and not the landlord?

While the majority of listings on the Storefront platform are managed directly by their owners, a small number are managed by the Concierge team instead. Some listing owners want the Storefront Concierge team to manage a space on their behalf in order to provide potential renters with better support. This is because our knowledge and experience of that property means it makes sense for inquiries to go directly to the Concierge team rather than the landlord.

This doesn’t mean Storefront owns the property or applies any additional cost or service charge. All it means is that the Concierge team is the best point of contact to discuss the availability, specifics, and options surrounding that particular space.

Why use a Storefront Concierge?

Industry experts: The Storefront Concierge team is made up of individuals with extensive experience working in a broad range of industries. When you work with a Storefront concierge you will be paired with someone who is highly familiar with the specific needs and peculiarities of your industry. They have helped brands similar to yourselves plan and launch short-term retail projects around the world.

Pop-up experts: Every member of the Concierge team are true market-leading experts at planning and running pop-up and short-term retail projects. In particular, they are experienced at matching brands with the perfect spaces for their projects. 

Hidden secrets, unique gems: There are some listings that are just so special they can’t be found on the platform through the usual methods of searching. These are some of the best-kept secrets we have and the only way to access them is by talking directly with the Concierge team.

Our services

Storefront has been matching brands with venues for their short-term projects for over four years. We have the experience, expertise and relationships you won’t find anywhere else.

1. Local and international retail and showrooms

We have unrivalled experience in advising retailers on their expansion plans. From start-ups ready to make the first step into bricks and mortar to well-established brands looking to expand strategically throughout the world, we take the time to understand exactly what each retailer needs. Using our market knowledge and strong relationships within the industry, we find the best, most profitable, retail solutions for you.

2. Strategic retail advice

Optimise your brand with a location strategy tailored to you. We’re passionate about real estate and retail. Combined with a deep understanding of market analytics, data, and profit forecasting, our Retail team has a unique edge that can make a difference. Our well-rounded advice coupled with our commercial approach can help your brand grow further.

3. Brand services

We have service-led suppliers in every city to meet your needs. We have select suppliers in every city that can provide expert advice in all areas to launch your project including Staffing/HR, Design, Security, Legal, Marketing and Content, Project Planning and Management.

Join the Storefront family